Examination of Stairs in Residences from the User Satisfaction Point of View

The purpose of this study is to examine stairs in terms of user satisfaction in residential buildings. In line with this aim, properties of staircases in selected buildings were examined and the satisfaction levels of users were evaluated. Within the scope of the study 20 buildings were selected. 488 people residing in these buildings were surveyed. The survey questions were prepared based on the criteria created for evaluating the satisfaction levels from staircases. The survey and on-site observations within the scope of the study were evaluated under three different headings: personal characteristics of the participants, the characteristics of the residences and staircases, and user opinions related to satisfaction from the staircases. The results show that the parameters that are important for user satisfaction from staircases in buildings are sound insulation, lighting levels, ventilation levels, and color and pattern perceptibility. It was seen that users are moderately satisfied with the location and accessibility of the lighting elements and the electrical switches, size of stairs, guardrails and railings. It was understood that some of the users had accidents while using stairs. Insufficient lighting and slippery surfaces were the main reasons for these accidents. In addition, when the height of the stairs are not adequate, when there are variations in the elevation of stairs, when the surface of steps are worn, and when step widths change, the satisfaction of users is affected adversely.